Mail

If you choose scanning and uploading, your mail will be opened at the location, scanned, and securely uploaded to your Flexado portal. With scanning, you can choose from three options:…

This depends on the location. In general, only packages up to 1.5 kg and a maximum size of 45 cm are accepted. Perishable, dangerous, or prohibited goods are not allowed.

Scanned mail is available in your Flexado portal. For GDPR compliance, all scans are permanently deleted after 90 days. Simply log in to your portal and select Scans to view…

Mail is processed according to the mail instructions you have chosen. When mail cannot be scanned you can indicate whether we may forward it or that you will pick it…

Mail is handled according to the instructions you set in the Flexado portal. You can easily update your mail preferences at any time.

Mail that is received after the end date of the agreement will be returned to sender. Any related costs will be charged to the customer.

This varies by location. Usually you receive this the same day and at the latest within a week. No rights can be derived from this.

The available mail handling options depend on the location you select. In general, the following options are offered: Pick up on location - Collect your mail during office hours. Scan…