If you choose scanning and uploading, your mail will be opened at the location, scanned, and securely uploaded to your Flexado portal. With scanning, you can choose from three options:…
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This depends on the location. In general, only packages up to 1.5 kg and a maximum size of 45 cm are accepted. Perishable, dangerous, or prohibited goods are not allowed.
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Scanned mail is available in your Flexado portal. For GDPR compliance, all scans are permanently deleted after 90 days. Simply log in to your portal and select Scans to view…
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Mail is processed according to the mail instructions you have chosen. When mail cannot be scanned you can indicate whether we may forward it or that you will pick it…
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Mail is handled according to the instructions you set in the Flexado portal. You can easily update your mail preferences at any time.
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Mail that is received after the end date of the agreement will be returned to sender. Any related costs will be charged to the customer.
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This varies by location. Usually you receive this the same day and at the latest within a week. No rights can be derived from this.
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The available mail handling options depend on the location you select. In general, the following options are offered: Pick up on location - Collect your mail during office hours. Scan…
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